Support

Need a hand with Heretoo? Email us at support@heretooapp.com and we'll get back to you, usually within 2 business days.

Frequently asked

How does Heretoo find matches?

Add the cities and dates of your upcoming trips. When your dates and city overlap with a friend you've both accepted, Heretoo detects it and sends you a push notification. You decide whether to reach out.

Who can see my trips?

Only friends you have mutually accepted. Your trips are never public, and the private note on each trip is visible to no one but you.

Does Heretoo track my location?

No. Heretoo never accesses your real-time location. It only uses the cities and dates you choose to declare.

How do invites and contacts work?

You can invite a friend by WhatsApp or SMS, or by choosing a single contact through your phone's native picker. Heretoo never reads your full address book — only the one contact you pick is shared.

How do I delete my account?

Open the app and go to Settings → Delete account. This erases all of your data — profile, trips, friendships, matches, and push tokens — immediately and irreversibly.

Still stuck, or have a privacy request? Email support@heretooapp.com and we'll help.